|
KMID : 0608220120180010057
|
|
Journal of Korean Society of Quality Assurance in Health Care
2012 Volume.18 No. 1 p.57 ~ p.70
|
|
|
A survey on Healthcare workers’ perception of Patient Safety culture and medical error reporting
|
|
Yoo Jeong-Eun
|
|
|
Abstract
|
|
|
|
Background : The purpose of this study was to understand healthcare workers’ perception of patient safety culture and medical error reporting to provide basic resources for the settlement of patient safety culture in medical institutions in Korea. Methods : For this purpose, convenience sampling by self-selection was applied to healthcare workers at a university hospital in Gyeonggi-do and a total of 482 people responded. The survey used the translated version of AHRQ in Korean and distributed through the Intranet system of the hospital. Result : The ratio of positive response was low overall. Among the responses, the response for ’Nonpunitive Response to Error’ was the lowest at 17.7%, followed by the responses for ’Staffing’ at 21.3%, ’Handoffs & Transitions’ at 32.9%, and ’Communication Openness’ at 44.3%. In result of surveying whether the responders have reported patient safety incidents during the past 12 months, 68.3% responded ’not once.’ Conclusion : The perception of healthcare workers’ patient safety culture and medical error reporting, when compared to AHRQ, was lower overall. It is important for healthcare workers to pay greater attention to patient safety to create a safe hospital culture where they do not punish or criticize related individuals or departments.
|
|
|
KEYWORD
|
|
|
Patient safety, Organizational culture, Medical error reporting, Perception
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
|
|